Privacy Policy

U PARK GROUP, LLC PRIVACY POLICY

Effective Date: March 23, 2026 | Last Updated: March 23, 2026

U Park Group, LLC (“we,” “us,” or “our”) operates the website www.parkmehere.com, the management portal at portal.parkmehere.com, and related parking management services (collectively, the “Services”). This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you use our Services.

By using our Services, you agree to the collection and use of information as described in this Privacy Policy. If you do not agree, please discontinue use of our Services.

1. Information We Collect

We collect the following categories of personal information to facilitate parking permit management, guest pass issuance, and related services:

Account and Identity Information

Full name
Email address
Phone number
Residential address (unit number and apartment community)

Vehicle Information

Vehicle make, model, year, and color
License plate number (tag)
State of registration

Payment Information

Payment card details (processed securely through third-party payment processors; we do not store full card numbers on our servers)
Billing address
Transaction history

Guest Pass Information

Guest name
Guest vehicle information (make, model, color, license plate)
Duration and dates of guest visit

Usage and Technical Data

IP address, browser type, and device information
Pages visited, access times, and referring URLs
Cookies and similar tracking technologies

2. How We Use Your Information

We use the information we collect for the following purposes:

Parking Management: To issue, manage, and verify parking permits and guest passes for apartment communities we serve
Account Administration: To create and manage your user account on our portal
Payment Processing: To process payments for parking permits and related fees
Communication: To send you important notices regarding your account, permits, or guest passes, including confirmations, reminders, and expiration alerts
Property Management Support: To provide apartment community administrators with parking data relevant to their properties
Compliance and Enforcement: To enforce parking rules and regulations at participating apartment communities
Service Improvement: To analyze usage trends and improve the functionality and user experience of our Services
Legal Obligations: To comply with applicable laws, regulations, and legal processes

3. How We Share Your Information

We may share your personal information in the following circumstances:

Apartment Community Partners: We share relevant parking and vehicle information with the apartment communities that contract with us to manage their parking programs. This includes resident names, unit numbers, vehicle details, and permit status.
Payment Processors: We share payment information with trusted third-party payment processors to complete transactions securely.
Service Providers: We may share information with vendors who assist us in operating our Services (e.g., hosting providers, email services, analytics tools), subject to confidentiality obligations.
Towing and Enforcement Partners: Vehicle information may be shared with authorized towing or parking enforcement companies acting on behalf of apartment communities we serve.
Legal Requirements: We may disclose your information when required by law, court order, subpoena, or government request, or when we believe disclosure is necessary to protect our rights, your safety, or the safety of others.
Business Transfers: In the event of a merger, acquisition, or sale of all or part of our business, your information may be transferred as part of that transaction.

We do not sell, rent, or trade your personal information to third parties for their marketing purposes.

4. Data Security

We implement reasonable administrative, technical, and physical safeguards designed to protect your personal information from unauthorized access, use, alteration, or destruction. These measures include:

Encrypted data transmission (SSL/TLS)
Secure server infrastructure
Access controls limiting employee access to personal data
Regular security assessments

While we strive to protect your information, no method of electronic transmission or storage is completely secure. We cannot guarantee absolute security.

5. Data Retention

We retain your personal information for as long as your account is active or as needed to provide our Services. We may also retain certain information as necessary to:

Comply with legal obligations
Resolve disputes
Enforce our agreements
Maintain business records as required by applicable law

When your data is no longer needed, we will securely delete or anonymize it.

6. Cookies and Tracking Technologies

Our website and portal use cookies and similar technologies to enhance your experience, analyze traffic, and understand usage patterns. You can manage your cookie preferences through your browser settings. Disabling cookies may affect certain features of our Services.

7. Third-Party Links

Our Services may contain links to third-party websites or services that are not operated by us. We are not responsible for the privacy practices of these third parties. We encourage you to review their privacy policies before providing any personal information.

8. Children’s Privacy

Our Services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have inadvertently collected information from a child under 18, we will take steps to delete it promptly. If you believe a child has provided us with personal information, please contact us at support@parkmehere.com.

9. Your Rights and Choices

Depending on your jurisdiction, you may have the following rights regarding your personal information:

Access: Request a copy of the personal information we hold about you
Correction: Request correction of inaccurate or incomplete information
Deletion: Request deletion of your personal information, subject to certain legal exceptions
Opt-Out: Opt out of non-essential communications by following the unsubscribe instructions in our emails or by contacting us

To exercise any of these rights, please contact us at support@parkmehere.com. We will respond to your request within a reasonable time frame and in accordance with applicable law.

10. Colorado Privacy Rights

As a business operating in Denver, Colorado, we comply with the Colorado Privacy Act (CPA) where applicable. Colorado residents may have additional rights including the right to opt out of targeted advertising, the sale of personal data, and certain profiling activities. To exercise these rights, please contact us using the information below.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, or legal requirements. When we make changes, we will update the “Last Updated” date at the top of this page. We encourage you to review this Privacy Policy periodically. Your continued use of our Services after any changes constitutes acceptance of the updated Privacy Policy.

12. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

U Park Group, LLC
Denver, Colorado
Email: support@parkmehere.com
Website: www.parkmehere.com